sugsa system an indigenous conflict management



Baden Eunson Conflict Management Baden Eunson Conflict Management Новинка

Baden Eunson Conflict Management

2956.06 руб.
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.
CCPS (Center for Chemical Process Safety) Guidelines for Implementing Process Safety Management CCPS (Center for Chemical Process Safety) Guidelines for Implementing Process Safety Management Новинка

CCPS (Center for Chemical Process Safety) Guidelines for Implementing Process Safety Management

9723.89 руб.
The 2nd edition provides an update of information since the publication of the first edition including best practices for managing process safety developed by industry as well as incorporate the additional process safety elements. In addition the book includes a focus on maintaining and improving a Process Safety Management (PSM) System. This 2nd edition also provides «how to information to» determine process safety performance status, implement one or more new elements into an existing PSM system, maintain or improve an existing PSM system, and manage future process safety performance.
Bernard Mayer The Conflict Paradox. Seven Dilemmas at the Core of Disputes Bernard Mayer The Conflict Paradox. Seven Dilemmas at the Core of Disputes Новинка

Bernard Mayer The Conflict Paradox. Seven Dilemmas at the Core of Disputes

4124.36 руб.
Find the roadmap to the heart of the conflict The Conflict Paradox is a guide to taking conflict to a more productive place. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines seven major dilemmas that conflict practitioners face every day. Readers will find expert guidance toward getting to the heart of the conflict and will be challenged to adopt a new way to think about the choices disputants face,. They will also be offered practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for overcoming roadblocks to effective conflict work. Disputants and interveners alike are often stymied by what appear to be unacceptable alternatives,. The Conflict Paradox offers a new way of understanding and working with these so that they become not obstacles but opportunities for helping people move through conflict successfully.. Examine the contradictions at the center of almost all conflicts Learn how to bring competition and cooperation, avoidance and engagement, optimism and realism together to make for more power conflict intervention Deal effectively with the tensions between emotions, and logic, principles and compromise, neutrality and advocacy, community and autonomy Discover the tools and techniques that make conflicts less of a hurdle to overcome and more of an opportunity to pursue Conflict is everywhere, and conflict intervention skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict interveners and disputants looking for an effective and creative approach to understanding and working with conflict , The Conflict Paradox provides a powerful and important roadmap for conflict intervention.
Bernard Mayer The Dynamics of Conflict. A Guide to Engagement and Intervention Bernard Mayer The Dynamics of Conflict. A Guide to Engagement and Intervention Новинка

Bernard Mayer The Dynamics of Conflict. A Guide to Engagement and Intervention

4900.84 руб.
The Dynamics of Conflict When it was published in 2000, Bernie Mayer's The Dynamics of Conflict Resolution quickly became one of the seminal works in the conflict resolution field. The book bridged the gap between abstract theoretical approaches and practical handbooks and became an immensely valuable and accessible resource for experienced and novice practitioners, as well as for professors and students of conflict management who needed a deep yet practical view of conflict and methods for dealing with it. The Dynamics of Conflict is the second edition of Mayer's classic book. While building on the strengths of the first edition, this thoroughly revised and updated book keeps pace with the most current trends and research in the field and explores four key concepts: interactional dynamics, system dynamics, culture and conflict, and conflict engagement. Like the first edition, the focus of the new edition is on the ways we can productively think about conflict and conflict intervention, rather than on specific techniques and processes. Mayer presents ideas about conflict as a set of conceptual tools that build on one another and contribute to a multifaceted view of conflict and conflict intervention but that also stand on their own. Filled with illustrative examples, the book draws from the author's thirty years of experience with interpersonal, family, community, organizational, labor management, environmental, public policy, and international disputes and includes instances of conflicts that have been in the news. In addition, this vital resource contains information on the most important work that has been done in the past decade on culture, systems, and conflict engagement and shows how conflict concepts apply to new technologies such as online communication and conflict resolution efforts on the Web. In the concluding chapter Mayer explores how conflict intervention efforts fit into more general values about peace, democracy, and social justice, and the personal impact that conflict work as a field has on conflict specialists.
Stan McDonald C. Materials Management. An Executive's Supply Chain Guide Stan McDonald C. Materials Management. An Executive's Supply Chain Guide Новинка

Stan McDonald C. Materials Management. An Executive's Supply Chain Guide

3885.66 руб.
A solid introduction to materials management and the tools needed to create a world-class materials management program This nuts-and-bolts guide presents an overview of the inner workings of the materials process, as well as the best practices to achieve a world-class operating system that will help to eliminate ineffective materials management. Coverage includes discussion of material requirements planning, planning parameters, electronic data interchange, and material control graphs and reports, among many other topics. Thorough and practical, Materials Management explains the impact that inadequate inventory control has on a company and how these poor controls can reduce production, cause inefficiencies in labor, create excessive inventory, and increase freight expenses. Stan McDonald (Northville, MI) is an independent consultant on materials management. Throughout his 30-year career, he has held various positions in the supply chain/materials management arena.
Mary Lou Higgerson Communication Strategies for Managing Conflict. A Guide for Academic Leaders Mary Lou Higgerson Communication Strategies for Managing Conflict. A Guide for Academic Leaders Новинка

Mary Lou Higgerson Communication Strategies for Managing Conflict. A Guide for Academic Leaders

3149.65 руб.
The conflict management guide academic leaders have been searching for Communication Strategies for Managing Conflict gives academic leaders the tools and insight they need to effectively manage conflict affiliated with leading change and problematic faculty performance. Using case studies that bring typical issues to light, this book guides you through difficult situations with strategies and analyses of key issues, variables, and options. The real-life examples show you effective conflict management at work, and provide direct application to your own tricky leadership situations. You'll learn how to deal with difficult people, how to have difficult conversations, and how to successfully manage change in the face of departmental resistance. Written by an experienced academic leader, consultant, and writer, this practical guide provides the leadership training academics wish they already had. Successful conflict management is essential not just to departments, but to the entire institution. Senior leaders, faculty, and students all rely on you to smooth the change process and keep the department running smoothly. This book gives you a foundation in the critical skills for managing conflict when leading change and managing problem performance, and the insight to apply them appropriately. Communicate more effectively with students, parents, and faculty Navigate difficult conversations with tenured faculty more successfully Lead change more effectively Mentor and manage problem performance more effectively Keep faculty performing well and focused on the right priorities Most academic leaders come into their position reluctantly, with little or no preparation for the role, receive very little training or coaching, and are thus not equipped to manage conflict when it arises. Communication Strategies for Managing Conflict is a lively, readable, and practical guide that will prove useful in the most difficult and common departmental situations.
The Rt Hon. Larissa Behrendt Indigenous Australia for Dummies The Rt Hon. Larissa Behrendt Indigenous Australia for Dummies Новинка

The Rt Hon. Larissa Behrendt Indigenous Australia for Dummies

2917.17 руб.
A comprehensive, relevant, and accessible look at all aspects of Indigenous Australian history and culture What is The Dreaming? How many different Indigenous tribes and languages once existed in Australia? What is the purpose of a corroboree? What effect do the events of the past have on Indigenous peoples today? Indigenous Australia For Dummies answers these questions and countless others about the oldest race on Earth. It explores Indigenous life in Australia before 1770, the impact of white settlement, the ongoing struggle by Aboriginal and Torres Strait Islander peoples to secure their human rights and equal treatment under the law, and much more. Celebrating the contributions of Indigenous people to contemporary Australian culture, the book explores Indigenous art, music, dance, literature, film, sport, and spirituality. It discusses the concept of modern Indigenous identity and examines the ongoing challenges facing Indigenous communities today, from health and housing to employment and education, land rights, and self-determination. Explores significant political moments—such as Paul Keating's Redfern Speech and Kevin Rudd's apology, and more Profiles celebrated people and organisations in a variety of fields, from Cathy Freeman to Albert Namatjira to the Bangarra Dance Theatre and the National Aboriginal Radio Service Challenges common stereotypes about Indigenous people and discusses current debates, such as a land rights and inequalities in health and education This book will enlighten readers of all backgrounds about the history, struggles and triumphs of the diverse, proud, and fascinating peoples that make up Australia's Indigenous communities. With a foreword by former PM Malcolm Fraser, Indigenous Australia For Dummies is a must-read account of Australia's first people. 'Indigenous Australia For Dummies is an important contribution to the broad debate and to a better understanding of our past history. Hopefully it will influence future events.'—Former Prime Minister Malcolm Fraser
Marchese Marc C. Foundations of Health Care Management. Principles and Methods Marchese Marc C. Foundations of Health Care Management. Principles and Methods Новинка

Marchese Marc C. Foundations of Health Care Management. Principles and Methods

7001.2 руб.
Foundations of Health Care Management Leaders and managers throughout the health care system are facing ever more challenging changes in the way care is delivered, paid for, and evaluated. Foundations of Health Care Management: Principles and Methods offers an innovative, concise, reader-friendly introduction to health care management and administration. It addresses the need for new skills in managers of health care facilities and for those planning to enter health care management positions. The book covers such critical topics as leadership training, change management, conflict management techniques, culture building, quality improvement, and communications skills, as well as collaboration in the improvement of population health. Foundations of Health Care Management also concentrates on innovations and describes steps in the transition to more decentralized and creative approaches to the management of health care facilities. The book covers physician management from the physician's viewpoint, a valuable perspective for health care managers. The book serves important dual purposes for faculty and students by providing both insights into the health care field as well as foundational content on essential management and leadership competencies. A full set of support materials is available for instructors at the book's companion Web site.
Imam Wahyudi Risk Management for Islamic Banks. Recent Developments from Asia and the Middle East Imam Wahyudi Risk Management for Islamic Banks. Recent Developments from Asia and the Middle East Новинка

Imam Wahyudi Risk Management for Islamic Banks. Recent Developments from Asia and the Middle East

5445.38 руб.
Gain insight into the unique risk management challenges within the Islamic banking system Risk Management for Islamic Banks: Recent Developments from Asia and the Middle East analyzes risk management strategies in Islamic banking, presented from the perspectives of different banking institutions. Using comprehensive global case studies, the book details the risks involving various banking institutions in Indonesia, Malaysia, UAE, Bahrain, Pakistan, and Saudi Arabia, pointing out the different management strategies that arise as a result of Islamic banking practices. Readers gain insight into risk management as a comprehensive system, and a process of interlinked continuous cycles that integrate into every business activity within Islamic banks. The unique processes inherent in Islamic banking bring about complex risks not experienced by traditional banks. From Shariah compliance, to equity participation contracts, to complicated sale contracts, Islamic banks face unique market risks. Risk Management for Islamic Banks covers the creation of an appropriate risk management environment, as well as a stage-based implementation strategy that includes risk identification, measurement, mitigation, monitoring, controlling, and reporting. The book begins with a discussion of the philosophy of risk management, then delves deeper into the issue with topics like: Risk management as an integrated system The history, framework, and process of risk management in Islamic banking Financing, operational, investment, and market risk Shariah compliance and associated risk The book also discusses the future potential and challenges of Islamic banking, and outlines the risk management pathway. As an examination of the wisdom, knowledge, and ideal practice of Islamic banking, Risk Management for Islamic Banks contains valuable insights for those active in the Islamic market.
Imam Wahyudi Risk Management for Islamic Banks Imam Wahyudi Risk Management for Islamic Banks Новинка

Imam Wahyudi Risk Management for Islamic Banks

5445.38 руб.
Gain insight into the unique risk management challenges within the Islamic banking system Risk Management for Islamic Banks: Recent Developments from Asia and the Middle East analyzes risk management strategies in Islamic banking, presented from the perspectives of different banking institutions. Using comprehensive global case studies, the book details the risks involving various banking institutions in Indonesia, Malaysia, UAE, Bahrain, Pakistan, and Saudi Arabia, pointing out the different management strategies that arise as a result of Islamic banking practices. Readers gain insight into risk management as a comprehensive system, and a process of interlinked continuous cycles that integrate into every business activity within Islamic banks. The unique processes inherent in Islamic banking bring about complex risks not experienced by traditional banks. From Shariah compliance, to equity participation contracts, to complicated sale contracts, Islamic banks face unique market risks. Risk Management for Islamic Banks covers the creation of an appropriate risk management environment, as well as a stage-based implementation strategy that includes risk identification, measurement, mitigation, monitoring, controlling, and reporting. The book begins with a discussion of the philosophy of risk management, then delves deeper into the issue with topics like: Risk management as an integrated system The history, framework, and process of risk management in Islamic banking Financing, operational, investment, and market risk Shariah compliance and associated risk The book also discusses the future potential and challenges of Islamic banking, and outlines the risk management pathway. As an examination of the wisdom, knowledge, and ideal practice of Islamic banking, Risk Management for Islamic Banks contains valuable insights for those active in the Islamic market.
Martin Kunc Strategic Analytics. Integrating Management Science and Strategy Martin Kunc Strategic Analytics. Integrating Management Science and Strategy Новинка

Martin Kunc Strategic Analytics. Integrating Management Science and Strategy

10735.17 руб.
Defines common ground at the interface of strategy and management science and unites the topics with an original approach vital for strategy students, researchers and managers Strategic Analytics: Integrating Management Science and Strategy combines strategy content with strategy process through the lenses of management science, masterfully defining the common ground that unites both fields. Each chapter starts with the perspective of a certain strategy problem, such as competition, but continues with an explanation of the strategy process using management science tools such as simulation. Facilitating the process of strategic decision making through the lens of management science, the author integrates topics that are usually in conflict for MBAs: strategy and quantitative methods. Strategic Analytics features multiple international real-life case studies and examples, business issues for further research and theory review questions and exercises at the end of each chapter. Strategic Analytics starts by introducing readers to strategic management. It then goes on to cover: managerial capabilities for a complex world; politics, economy, society, technology, and environment; external environments known as exogenous factors (PESTE) and endogenous factors (industry); industry dynamics; industry evolution; competitive advantage; dynamic resource management; organisational design; performance measurement system; the life cycle of organisations from start-ups; maturity for maintaining profitability and growth; and finally, regeneration. Developed from the author's own Strategy Analytics course at Warwick Business School, personal experience as consultant, and in consultation with other leading scholars Uses management science to facilitate the process of strategic decision making Chapters structured with chapter objectives, summaries, short case studies, tables, student exercises, references and management science models Accompanied by a supporting website Aimed at both academics and practitioners, Strategic Analytics is an ideal text for postgraduates and advanced undergraduate students of business and management.
Heather Canary Family Conflict. Managing the Unexpected Heather Canary Family Conflict. Managing the Unexpected Новинка

Heather Canary Family Conflict. Managing the Unexpected

4870.68 руб.
Family Conflict takes a life course approach as it provides an accessible discussion of family conflict issues, processes, and outcomes. Chapters draw on recent theory and research regarding sub-systems and stages in family life to give readers resource-rich overviews of conflict in contemporary families. After the initial chapter presents the landscape of family conflict theory and research, chapters focus on conflict in couple relationships, parent-child relationships, sibling relationships, and in stepfamilies. The book concludes with a discussion of how specific work, health, and disability challenges facing today’s families influence, and are influenced by, conflict interactions. Family Conflict will be essential reading for students of family communication, family researchers, professionals who work with families in various stages of life, and anyone who desires a deeper understanding of their own family conflict processes.
Geoffrey Parker Operations Management For Dummies Geoffrey Parker Operations Management For Dummies Новинка

Geoffrey Parker Operations Management For Dummies

1749.65 руб.
Score your highest in Operations Management Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations management is a growing field and a required course for most undergraduate business majors and MBA candidates. Now, Operations Management For Dummies serves as an extremely resourceful aid for this difficult subject. Tracks to a typical course in operations management or operations strategy, and covers topics such as evaluating and measuring existing systems' performance and efficiency, materials management and product development, using tools like Six Sigma and Lean production, designing new, improved processes, and defining, planning, and controlling costs of projects. Clearly organizes and explains complex topics Serves as an supplement to your Operations Management textbooks Helps you score your highest in your Operations Management course Whether your aim is to earn an undergraduate degree in business or an MBA, Operations Management For Dummies is indispensable supplemental reading for your operations management course.
Shander Aryeh Basics of Blood Management Shander Aryeh Basics of Blood Management Новинка

Shander Aryeh Basics of Blood Management

9879.47 руб.
To reduce transfusion-related morbidity and mortality, it is recommended that an integrated approach to blood management is employed using all available tools to reduce a patient's exposure to donor blood. Meeting the need for a book covering the concepts of blood management as a trend towards multidisciplinary blood management, this new edition is an important resource, providing healthcare professionals with a tool to develop background knowledge in blood management, its organization, methods and tools. Practicing clinicians will be fully prepared to successfully start and run blood management programs.
Slobodan Simonovic P. Systems Approach to Management of Disasters. Methods and Applications Slobodan Simonovic P. Systems Approach to Management of Disasters. Methods and Applications Новинка

Slobodan Simonovic P. Systems Approach to Management of Disasters. Methods and Applications

10812.96 руб.
The main goal of this text is to introduce the systems approach to disasters management community as an alternative approach that can provide support for interdisciplinary activities involved in the management of disasters. The systems approach draws on the fields of operations research and economics to create skills in solving complex management problems. The text is organized into four parts. Part I provides an introductory discussion of disaster management including an overview of the main terms used. Part II is devoted to the introduction of systems theory, mathematical formalization and classification of methods. The material presented in this section should be of practical relevance during the process of selecting an appropriate tool for the solution of a problem. Part III is technical in nature, providing a simulation approach and a detailed description of system dynamics simulation. This section details two areas of application: flood evacuation simulation, and disaster risk assessment. Part IV ends with a chapter covering steps to improve disaster management. Finally parts of the book can be used as a tool for specialized short courses for practitioners. For example a course on 'System analysis for emergency management optimization' could be based on Chapters 3, 4 and parts of Chapter 6. Included in the book is a CD with three computer programs Vensim PLE, LINPRO, and COMPRO. Vensim PLE (Personal Learning Edition) is state-of-the-art simulation software used for the implementation of system dynamics simulation. The other two programs are: LINPRO, a linear programming optimization tool; and COMPRO, for the implementation of the multi-objective analysis tool of compromise programming.
Yuri Raydugin Project Risk Management. Essential Methods for Project Teams and Decision Makers Yuri Raydugin Project Risk Management. Essential Methods for Project Teams and Decision Makers Новинка

Yuri Raydugin Project Risk Management. Essential Methods for Project Teams and Decision Makers

5186.07 руб.
An easy to implement, practical, and proven risk management methodology for project managers and decision makers Drawing from the author's work with several major and mega capital projects for Royal Dutch Shell, TransCanada Pipelines, TransAlta, Access Pipeline, MEG Energy, and SNC-Lavalin, Project Risk Management: Essential Methods for Project Teams and Decision Makers reveals how to implement a consistent application of risk methods, including probabilistic methods. It is based on proven training materials, models, and tools developed by the author to make risk management plans accessible and easily implemented. Written by an experienced risk management professional Reveals essential risk management methods for project teams and decision makers Packed with training materials, models, and tools for project management professionals Risk Management has been identified as one of the nine content areas for Project Management Professional (PMP®) certification. Yet, it remains an area that can get bogged down in the real world of project management. Practical and clearly written, Project Risk Management: Essential Methods for Project Teams and Decision Makers equips project managers and decision makers with a practical understanding of the basics of risk management as they apply to project management. (PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)
Karen Horcher A. Essentials of Financial Risk Management Karen Horcher A. Essentials of Financial Risk Management Новинка

Karen Horcher A. Essentials of Financial Risk Management

4667.46 руб.
A concise introduction to financial risk management strategies, policies, and techniques This ideal guide for business professionals focuses on strategic and management issues associated with financial risk. Essentials of Financial Risk Management identifies risk-mitigation policies and strategies; suggestions for determining an organization's risk tolerance; and sources of risk associated with currency exchange rates, interest rates, credit exposure, commodity prices, and other related events. Examples illustrate risk scenarios and offer tips on an array of management alternatives, including changes in the way business is conducted and hedging strategies involving derivatives.
Bob Boiko Content Management Bible Bob Boiko Content Management Bible Новинка

Bob Boiko Content Management Bible

3888.91 руб.
Written by one of the leading experts in content management systems (CMS), this newly revised bestseller guides readers through the confusing-and often intimidating-task of building, implementing, running, and managing a CMS Updated to cover recent developments in online delivery systems, as well as XML and related technologies Reflects valuable input from CMS users who attended the author's workshops, conferences, and courses An essential reference showing anyone involved in information delivery systems how to plan and implement a system that can handle large amounts of information and help achieve an organization's overall goals
VanDerZanden Ann Marie Sustainable Landscape Management. Design, Construction, and Maintenance VanDerZanden Ann Marie Sustainable Landscape Management. Design, Construction, and Maintenance Новинка

VanDerZanden Ann Marie Sustainable Landscape Management. Design, Construction, and Maintenance

7001.2 руб.
The complete guide to the sustainable management of landscapes A must-have guide for anyone working with landscapes, Sustainable Landscape Management eases the transition of the landscape industry into a new era of green consciousness. Filled with examples that illustrate best practices, the book provides a practical framework for the development??of sustainable management strategies from design to execution and, eventually, to maintenance in an effort to construct landscapes that function more efficiently and minimize the impact on the environment. Sustainable Landscape Management includes: An overview of sustainable design and construction techniques as the basis for the maintenance and management of constructed landscapes Coverage of ecosystem development, managing landscape beds, managing trees and shrubs, and lawn care An entire chapter devoted to issues associated with the use of chemicals in landscape management Guidance on retrofitting existing landscapes for sustainability Reshaping the landscape takes on more significance as society embraces a new value system for advancing environmentally friendly ideals. By following the management principles laid out in this book, readers will learn the key elements for building landscapes that integrate beauty and function to create a sustainable presence that extends well into the future.
Flanagan Tim A. Developing Your Conflict Competence. A Hands-On Guide for Leaders, Managers, Facilitators, and Teams Flanagan Tim A. Developing Your Conflict Competence. A Hands-On Guide for Leaders, Managers, Facilitators, and Teams Новинка

Flanagan Tim A. Developing Your Conflict Competence. A Hands-On Guide for Leaders, Managers, Facilitators, and Teams

3539.49 руб.
A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. «A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration.» –Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University «Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!» –Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO «I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team.» –Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.
Matthew Rice Nonprofit Asset Management. Effective Investment Strategies and Oversight Matthew Rice Nonprofit Asset Management. Effective Investment Strategies and Oversight Новинка

Matthew Rice Nonprofit Asset Management. Effective Investment Strategies and Oversight

5283.31 руб.
An authoritative guide for effective investment management and oversight of endowments, foundations and other nonprofit investors Nonprofit Asset Management is a timely guide for managing endowment, foundation, and other nonprofit assets. Taking you through each phase of the process to create an elegant and simple framework for the prudent oversight of assets, this book covers setting investment objectives; investment policy; asset allocation strategies; investment manager selection; alternative asset classes; and how to establish an effective oversight system to ensure the program stays on track. Takes you through each phase of the process to create an elegant and simple framework for the prudent oversight of nonprofit assets A practical guide for fiduciaries of endowment, foundation, and other nonprofit funds Offers step-by-step guidance for the effective investment management of assets Created as a practical guide for fiduciaries of nonprofit funds—board members and internal business managers—Nonprofit Asset Management is a much-needed, step-by-step guide to the effective investment management of nonprofit assets.
Flavien Quesnel Scheduling of Large-scale Virtualized Infrastructures. Toward Cooperative Management Flavien Quesnel Scheduling of Large-scale Virtualized Infrastructures. Toward Cooperative Management Новинка

Flavien Quesnel Scheduling of Large-scale Virtualized Infrastructures. Toward Cooperative Management

6974.48 руб.
System virtualization has become increasingly common in distributed systems because of its functionality and convenience for the owners and users of these infrastructures. In Scheduling of Large-scale Virtualized Infrastructures, author Flavien Quesnel examines the management of large-scale virtual infrastructures with an emphasis on scheduling up to 80,000 virtual machines on 8,000 nodes. The text fills a need for updated software managing to meet the increasing size of virtual infrastructures. Virtual machine managers and virtual operators will appreciate this guide to improvement in cooperative software management.
Richard Apostolik Foundations of Financial Risk. An Overview of Financial Risk and Risk-based Financial Regulation Richard Apostolik Foundations of Financial Risk. An Overview of Financial Risk and Risk-based Financial Regulation Новинка

Richard Apostolik Foundations of Financial Risk. An Overview of Financial Risk and Risk-based Financial Regulation

6158.46 руб.
Gain a deeper understanding of the issues surrounding financial risk and regulation Foundations of Financial Risk details the various risks, regulations, and supervisory requirements institutions face in today's economic and regulatory environment. Written by the experts at the Global Association of Risk Professionals (GARP), this book represents an update to GARP's original publication, Foundations of Banking Risk. You'll learn the terminology and basic concepts surrounding global financial risk and regulation, and develop an understanding of the methods used to measure and manage market, credit, and operational risk. Coverage includes traded market risk and regulation, treasury risk and regulation, and much more, including brand new coverage of risk management for insurance companies. Clear explanations, focused discussion, and comprehensive relevancy make this book an ideal resource for an introduction to risk management. The textbook provides an understanding of risk management methodologies, governance structures for risk management in financial institutions and the regulatory requirements dictated by the Basel Committee on Banking Supervision. It provides thorough coverage of the issues surrounding financial risk, giving you a solid knowledgebase and a practical, applicable understanding. Understand risk measurement and management Learn how minimum capital requirements are regulated Explore all aspects of financial institution regulation and disclosure Master the terminology of global risk and regulation Financial institutions and supervisors around the world are increasingly recognizing how vital sound risk management practices are to both individual firms and the capital markets system as a whole. Savvy professionals recognize the need for authoritative and comprehensive training, and Foundations of Financial Risk delivers with expert-led education for those new to risk management.
Robin Qiu G. Service Science. The Foundations of Service Engineering and Management Robin Qiu G. Service Science. The Foundations of Service Engineering and Management Новинка

Robin Qiu G. Service Science. The Foundations of Service Engineering and Management

10035.05 руб.
Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management also features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as automobile after-sale services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.
Robert Benfari C. Understanding and Changing Your Management Style. Assessments and Tools for Self-Development Robert Benfari C. Understanding and Changing Your Management Style. Assessments and Tools for Self-Development Новинка

Robert Benfari C. Understanding and Changing Your Management Style. Assessments and Tools for Self-Development

2589.79 руб.
An update of the classic book that reveals the 6 keys to successful management In this new edition of his best-selling book, Robert Benfari explains that the best mangers are not born that way but share a mix of characteristics that can be analyzed, understood, and most importantly changed. He identifies the six characteristics of successful managers (Psychological Type; Needs/Motivation; Use of Power; Conflict Style; Our Basic Values; and Our Reaction to Stress) and uses these building blocks to show how anyone can use personality-specific strategies for resolving conflicts, solving problems, managing stress, handling difficult situations at work, and positively influencing others. Includes a proven pathway for becoming an effective manager Contains new information on management style and leadership, human nature and neuroscience, and the dark side of management Includes a self-assessment for each of the six building blocks to successful management This research-based book offers the tools leaders need to improve their management style and succeed in the workplace.
Kim Heldman Project Management JumpStart Kim Heldman Project Management JumpStart Новинка

Kim Heldman Project Management JumpStart

1944.78 руб.
An informative introduction for those considering a career in project management Project Management JumpStart offers a clear, practical introduction to the complex world of project management, with an entertaining approach based on real-world application. Fully revised to align with a Guide to the Project Management Body of Knowledge –PMBOK Guide©, 6th edition, this book provides an overview of the field followed by an exploration of current best practices. The practical focus facilitates retention by directly linking critical concepts to your everyday work, while the close adherence to PMBOK guidelines makes this book the perfect starting point for those considering certification to earn either PMP or CompTIA Project+ credentials. Project management is a top-five, in-demand skill in today’s workplace, and the demand has spread far beyond IT to encompass nearly every industry; any organization that produces goods or services, whether for profit or not, has a vested interest in ensuring that projects are completed on time, on budget, and to the satisfaction of the client—this is the heart of the project management function. Let Kim Heldman, bestselling author of PMP Study Guide and CompTIA Project+ Study Guide, walk you through the basic principles and practices to help you build a strong foundation for further training. Understand current project management methods and practices Explore project management from a practical perspective Delve into illustrative examples that clarify complex issues Test your understanding with challenging study questions Trillions of dollars are invested in various projects around the world each year, and companies have learned that investing in qualified project management professionals pays off in every aspect of the operation. If you’re considering a career in project management, Project Management JumpStart provides an excellent introduction to the field and clear direction for your next steps.
Devi Vallabhaneni What's Your MBA IQ?. A Manager's Career Development Tool Devi Vallabhaneni What's Your MBA IQ?. A Manager's Career Development Tool Новинка

Devi Vallabhaneni What's Your MBA IQ?. A Manager's Career Development Tool

3500.6 руб.
What’s your MBA IQ? A combination of what you know and how much you’ve applied this knowledge on the job, your MBA IQ is what defines your management knowledge in today’s business climate. It’s what keeps you at the top of your profession, an expert in your specialized field with an understanding, as well, of cross-functional disciplines. Arming you with a solid foundation across the entire MBA curriculum to interact with colleagues, clients, senior management, and professors at a higher, more advanced level, international business expert Devi Vallabhaneni helps you get the most from MBA-level topics—and ultimately, develop your career. This authoritative road map facilitates advanced management education and reveals a structured approach for career development in the management profession, equipping you with nuts and bolts coverage of: General management, leadership, and strategy Operations management • Marketing management Quality and process management • Human resources management Accounting • Finance Information technology Corporate control, law, ethics, and governance International business Project management Decision sciences and managerial economics The related self-assessment exercises available at www.mbaiq.com allow you to compute your MBA IQ. You can find out where your weaknesses are and then begin to develop your knowledge base to gain proficiency in all management areas and become a true business generalist. Since the MBA degree has become a de facto standard in management education, the goal of What’s Your MBA IQ? is to make the knowledge contained in an MBA accessible to all business practitioners. As a result, this book is equally relevant to business practitioners, whether or not they pursue an MBA. Also, your organization can use What’s Your MBA IQ? to assess its business practitioners’ readiness for corporate rotation programs, high potential programs, the CABM, the CBM, or an MBA degree.
Helen Griffiths Coeliac Disease. Nursing Care and Management Helen Griffiths Coeliac Disease. Nursing Care and Management Новинка

Helen Griffiths Coeliac Disease. Nursing Care and Management

5289.15 руб.
Coeliac Disease: Nursing Care and Management provides nurses with the knowledge and evidence base to understand the impact of the diagnosis of Coeliac disease, and examine the long term treatment and management of the condition. The authors take the reader through an investigative journey from the history of the disease through its pathology, characteristics, diagnosis, treatment and management. Clinical case studies bring to life both the physical and psychosocial aspects of care of patients making this an ideal text for clinical nurse specialists, Gastroenterology nurses and Endoscopy nurses.
Shailesh Shivakumar Kumar Enterprise Content and Search Management for Building Digital Platforms Shailesh Shivakumar Kumar Enterprise Content and Search Management for Building Digital Platforms Новинка

Shailesh Shivakumar Kumar Enterprise Content and Search Management for Building Digital Platforms

6370.45 руб.
Provides modern enterprises with the tools to create a robust digital platform utilizing proven best practices, practical models, and time-tested techniques Contemporary business organizations can either embrace the digital revolution—or be left behind. Enterprise Content and Search Management for Building Digital Platforms provides modern enterprises with the necessary tools to create a robust digital platform utilizing proven best practices, practical models, and time-tested techniques to compete in the today’s digital world. Features include comprehensive discussions on content strategy, content key performance indicators (KPIs), mobile-first strategy, content assessment models, various practical techniques and methodologies successfully used in real-world digital programs, relevant case studies, and more. Initial chapters cover core concepts of a content management system (CMS), including content strategy; CMS architecture, templates, and workflow; reference architectures, information architecture, taxonomy, and content metadata. Advanced CMS topics are then covered, with chapters on integration, content standards, digital asset management (DAM), document management, and content migration, evaluation, validation, maintenance, analytics, SEO, security, infrastructure, and performance. The basics of enterprise search technologies are explored next, and address enterprise search architecture, advanced search, operations, and governance. Final chapters then focus on enterprise program management and feature coverage of various concepts of digital program management and best practices—along with an illuminating end-to-end digital program case study. Offers a comprehensive guide to the understanding and learning of new methodologies, techniques, and models for the creation of an end-to-end digital system Addresses a wide variety of proven best practices and deployed techniques in content management and enterprise search space which can be readily used for digital programs Covers the latest digital trends such as mobile-first strategy, responsive design, adaptive content design, micro services architecture, semantic search and such and also utilizes sample reference architecture for implementing solutions Features numerous case studies to enhance comprehension, including a complete end-to-end digital program case study Provides readily usable content management checklists and templates for defining content strategy, CMS evaluation, search evaluation and DAM evaluation Comprehensive and cutting-edge, Enterprise Content and Search Management for Building Digital Platforms is an invaluable reference resource for creating an optimal enterprise digital eco-system to meet the challenges of today’s hyper-connected world.
Minoli Daniel Information Technology Risk Management in Enterprise Environments. A Review of Industry Practices and a Practical Guide to Risk Management Teams Minoli Daniel Information Technology Risk Management in Enterprise Environments. A Review of Industry Practices and a Practical Guide to Risk Management Teams Новинка

Minoli Daniel Information Technology Risk Management in Enterprise Environments. A Review of Industry Practices and a Practical Guide to Risk Management Teams

9019.88 руб.
Discusses all types of corporate risks and practical means of defending against them. Security is currently identified as a critical area of Information Technology management by a majority of government, commercial, and industrial organizations. Offers an effective risk management program, which is the most critical function of an information security program.
A. Nunen van Fiduciary Management. Blueprint for Pension Fund Excellence A. Nunen van Fiduciary Management. Blueprint for Pension Fund Excellence Новинка

A. Nunen van Fiduciary Management. Blueprint for Pension Fund Excellence

4861.94 руб.
Fiduciary Management offers an in-depth explanation of every facet of this fast-growing approach to organizing the management of an institutional investment portfolio. Expert author Anton van Nunen begins by outlining the historic shift that has brought this strategy to the attention of the investment community and quickly moves on to illustrate fiduciary management in practice; giving advice in terms of asset-liability modeling and financial markets, constructing portfolios, selecting and overseeing investment managers, benchmarking and performance measurement, and reporting.
Helen Griffiths Coeliac Disease. Nursing Care and Management Helen Griffiths Coeliac Disease. Nursing Care and Management Новинка

Helen Griffiths Coeliac Disease. Nursing Care and Management

5098.35 руб.
Coeliac Disease: Nursing Care and Management provides nurses with the knowledge and evidence base to understand the impact of the diagnosis of Coeliac disease, and examine the long term treatment and management of the condition. The authors take the reader through an investigative journey from the history of the disease through its pathology, characteristics, diagnosis, treatment and management. Clinical case studies bring to life both the physical and psychosocial aspects of care of patients making this an ideal text for clinical nurse specialists, Gastroenterology nurses and Endoscopy nurses.
Celia Desmond The ComSoc Guide to Managing Telecommunications Projects Celia Desmond The ComSoc Guide to Managing Telecommunications Projects Новинка

Celia Desmond The ComSoc Guide to Managing Telecommunications Projects

5363.69 руб.
This pocket guide provides an overview of the telecommunications environment as it has evolved over the past few years, illustrating the need for project management, the significance of project success to the companies, and the application of key project management processes within the telecom environment. Topics covered include: scope management, time management, cost management, procurement management, risk management, communications, quality, human resources, and Integration. It offers professionals a brief and accessible guide to managing telecommunication projects in the 21st century.
Toyota Supply Chain Management: A Strategic Approach to Toyotas Renowned System Toyota Supply Chain Management: A Strategic Approach to Toyotas Renowned System Новинка

Toyota Supply Chain Management: A Strategic Approach to Toyotas Renowned System

968 руб.
The Toyota Production System is the benchmark used throughout the world for "lean" thinking. Now you can model your own processes after those of the company that "wrote the book on supply chain management." Written by two experts on the subject, along with a former Toyota senior executive, this book details the most celebrated supply chain operation in the world to help you form an integrated, synchronized system that will be the envy of your industry. You will find key insight into the logic behind every point of Toyota's supply chain, along with both the tactics and strategies you can use to build an outstanding system of your own. "Toyota Supply Chain Management: A Strategic Approach to Toyota's Renowned System" explains how to achieve balance and efficiency by focusing on: - Variety: Determine your variety of offerings based on operational efficiency and market demand. - Velocity: Maintain a steady flow through all processes of the supply chain. - Variability: Manage inconsistencies carefully to reduce cost and improve quality. - Visibility: Ensure the transparency of all processes to enable continuous learning and improvement. The authors provide valuable insider tips and offer hands-on guidance for improvingproduction and operations in a variety of industries, including health care, insurance, banking, credit processing, and retailing. With careful attention paid to every aspect of the subject - from principles and theories to operations and best practices - "Toyota Supply Chain Management: A Strategic Approach to Toyota's Renowned System" is the most comprehensive, insightful guide to forging a world-class supply chain system.
Steve Nison A Trader's Money Management System. How to Ensure Profit and Avoid the Risk of Ruin Steve Nison A Trader's Money Management System. How to Ensure Profit and Avoid the Risk of Ruin Новинка

Steve Nison A Trader's Money Management System. How to Ensure Profit and Avoid the Risk of Ruin

5445.38 руб.
Money management may very well be the most important piece of the trading puzzle. In A Trader's Money Management System, expert Bennett McDowell provides time-tested techniques that can turn a losing trader into a winning one?and take the winning trader to an entirely new level. In revealing his personal approach to staying out of trouble in the financial markets and maximizing profits, he offers comprehensive insights into: The psychology of risk control as well as the finer aspects of setting stop-loss exits The value of managing trade size and consistent record keeping The process of putting together your own personal money management system Unlike other books that focus on the complex mathematical theories behind money management, this book presents its system in straightforward, easy-to-understand terms that will allow you to quickly see how these concepts work and immediately benefit from the value of effectively managing risk.
Celia Desmond The ComSoc Guide to Managing Telecommunications Projects Celia Desmond The ComSoc Guide to Managing Telecommunications Projects Новинка

Celia Desmond The ComSoc Guide to Managing Telecommunications Projects

5170.21 руб.
This pocket guide provides an overview of the telecommunications environment as it has evolved over the past few years, illustrating the need for project management, the significance of project success to the companies, and the application of key project management processes within the telecom environment. Topics covered include: scope management, time management, cost management, procurement management, risk management, communications, quality, human resources, and Integration. It offers professionals a brief and accessible guide to managing telecommunication projects in the 21st century.
Bourne Pippa Handbook of Corporate Performance Management Bourne Pippa Handbook of Corporate Performance Management Новинка

Bourne Pippa Handbook of Corporate Performance Management

5056.42 руб.
A corporate performance management system can transform your business – but only if it is designed and implemented in the right way. this book will provide you with the tools and approaches to help translate your strategy into action and make you aware of the pitfalls to be avoided. The Handbook of Corporate Performance Management takes a practical approach, offering guidance on what works, tools to use, and how leadership makes an essential contribution to success. THE BOOK IS BROADLY DIVIDED INTO FOUR SECTIONS: Section One Provides the essential toolkit for setting up and implementing a corporate performance management system. It covers the processes and approaches you need to make it work. Section two explains how you can use performance management to manage your business from tracking performance through the management review process to checking whether your strategy is still appropriate. Section three provides guidance for measuring specific key areas; financial performance, staff performance, customers, processes, competence and resource development, and sustainability. Section four is about bringing it all together. Case studies of individuals from widely differing organisations, who have all delivered great results, illustrate the importance of good leadership in creating a culture of high performance. The Handbook of Corporate Performance Management is the essential guide to using performance measurement and management to get the best out of your business.
Gary Cokins Performance Management. Integrating Strategy Execution, Methodologies, Risk, and Analytics Gary Cokins Performance Management. Integrating Strategy Execution, Methodologies, Risk, and Analytics Новинка

Gary Cokins Performance Management. Integrating Strategy Execution, Methodologies, Risk, and Analytics

3565.42 руб.
Praise for Praise for Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics «A highly accessible collection of essays on contemporary thinking in performance management. Readers will get excellent overviews on the Balanced Scorecard, strategy maps, incentives, management accounting, activity-based costing, customer lifetime value, and sustainable shareholder value creation.» —Robert S. Kaplan, Harvard Business School; coauthor of The Balanced Scorecard: Translating Strategy into Action, The Execution Premium, and many other books «Gary Cokins demonstrates in this book that performance management is not a mysterious black art, but a structured, process-oriented discipline. If you want your performance management system to be a smoothly running analytical machine, read and apply the ideas in this book—it's all you need.» —Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College; coauthor of Competing on Analytics: The New Science of Winning «Drawing on a deep reservoir of knowledge and experience gained from hundreds of customer engagements around the world, Gary Cokins offers an authoritative examination of the major dimensions of performance management. Cokins not only paints a rich and textured view of the major principles and concepts driving performance management implementations, he offers a nuanced look at the important subtleties that can spell the difference between success and failure. This is an informative and enjoyable text to read!» —Wayne Eckerson, Director of Research, The Data Warehouse Institute (TDWI); author of Performance Dashboards: Measuring, Monitoring, and Managing Your Business «[In this] very insightful book, the view of an integrated performance management framework with a goal to link various operational activities with business strategy is an excellent approach to manage and improve business. Gary's explanation of risk-based performance management, for providing the capability to achieve long-term objectives with reliably calculated risks, is definitely thought provoking.» —Srini Pallia, Global Head and Vice President of Business Technology Services, Wipro Technologies, Bangalore, India «Gary Cokins is clearly one of the world's thought leaders in the area of performance management, and the need for integrated performance management, improvement and execution is clearly at a premium in these challenging economic times. This book is a must read for CEOs, CFOs, and management accountants around the globe seeking higher levels of sustainable business performance for their stakeholders.» —Jeffrey C. Thomson, President and CEO, Institute of Management Accountants
John Fraser Implementing Enterprise Risk Management. Case Studies and Best Practices John Fraser Implementing Enterprise Risk Management. Case Studies and Best Practices Новинка

John Fraser Implementing Enterprise Risk Management. Case Studies and Best Practices

6482.59 руб.
Overcome ERM implementation challenges by taking cues from leading global organizations Implementing Enterprise Risk Management is a practical guide to establishing an effective ERM system by applying best practices at a granular level. Case studies of leading organizations including Mars, Statoil, LEGO, British Columbia Lottery Corporation, and Astro illustrate the real-world implementation of ERM on a macro level, while also addressing how ERM informs the response to specific incidents. Readers will learn how top companies are effectively constructing ERM systems to positively drive financial growth and manage operational and outside risk factors. By addressing the challenges of adopting ERM in large organizations with different functioning silos and well-established processes, this guide provides expert insight into fitting the new framework into cultures resistant to change. Enterprise risk management covers accidental losses as well as financial, strategic, operational, and other risks. Recent economic and financial market volatility has fueled a heightened interest in ERM, and regulators and investors have begun to scrutinize companies' risk-management policies and procedures. Implementing Enterprise Risk Management provides clear, demonstrative instruction on establishing a strong, effective system. Readers will learn to: Put the right people in the right places to build a strong ERM framework Establish an ERM system in the face of cultural, logistical, and historical challenges Create a common language and reporting system for communicating key risk indicators Create a risk-aware culture without discouraging beneficial risk-taking behaviors ERM is a complex endeavor, requiring expert planning, organization, and leadership, with the goal of steering a company's activities in a direction that minimizes the effects of risk on financial value and performance. Corporate boards are increasingly required to review and report on the adequacy of ERM in the organizations they administer, and Implementing Enterprise Risk Management offers operative guidance for creating a program that will pass muster.
Michael Patterson Have a Nice Conflict. How to Find Success and Satisfaction in the Most Unlikely Places Michael Patterson Have a Nice Conflict. How to Find Success and Satisfaction in the Most Unlikely Places Новинка

Michael Patterson Have a Nice Conflict. How to Find Success and Satisfaction in the Most Unlikely Places

1487.75 руб.
How to successfully navigate and prevent conflict From the publishers of the popular Strength Deployment Inventory, Have a Nice Conflict follows one man's fight to rescue his sinking career. Sales manager John Doyle would consider his career a success—he's his company's top revenue driver, and his take-charge attitude gets the job done. However, when he is passed over for promotion—again—after losing two direct reports, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each. Once John recognizes his own values and trigger points, as well those of other people, he becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even avoid conflict altogether. Equipped with this new understanding of how other people interpret and react to conflict, John soon finds all the relationships in his life—both at work and at home—improving. Reveals a practical understanding of how conflict really works Shows how to recognize its initial stages of conflict, how to navigate it better to diffuse a situation, and how to understand the values of the other person to better frame your point for them Provides guidance for moving beyond conflict to enhance relationships Includes a five-step framework (anticipate, prevent, identify, manage, and resolve) and tools for locating conflict triggers in ourselves and others Anyone can profit from the tools in this book to understand and take control over conflict.
Plevyak Thomas Next Generation Telecommunications Networks, Services, and Management Plevyak Thomas Next Generation Telecommunications Networks, Services, and Management Новинка

Plevyak Thomas Next Generation Telecommunications Networks, Services, and Management

9957.26 руб.
An unprecedented look into the present and future of next generation networks, services, and management in the telecommunications industry The telecommunications industry has advanced in rapid, significant, and unpredictable ways into the twenty-first century. Next Generation Telecommunications Networks, Services, and Management guides the global industry and academia even further by providing an in-depth look at current and developing trends, as well as examining the complex issues of developing, introducing, and managing cutting-edge telecommunications technologies. This is an orchestrated set of original chapters written expressly for this book by topic experts from around the globe. It addresses next generation technologies and architectures, with the focus on networks, services, and management. Key topics include: Opportunities and challenges of next generation telecommunications networks, services, and management Tri/Quad Play and IP-based networks and services Fault, Configuration, Accounting, Performance, and Security (FCAPS) requirements Convergence and an important convergence vehicle, IP Multimedia Subsystem (IMS) Next generation operations and network management architecture Ad hoc wireless and sensor networks and their management Next generation operations and network management standards from a strategic perspective A defining look at the future in this field This book will serve as a contemporary reference for the growing global community of telecommunication and information professionals in industry, government, and academia. It will be important to faculty and graduate students of telecommunications as a graduate textbook.
Gerald Kominski F. Changing the U.S. Health Care System. Key Issues in Health Services Policy and Management Gerald Kominski F. Changing the U.S. Health Care System. Key Issues in Health Services Policy and Management Новинка

Gerald Kominski F. Changing the U.S. Health Care System. Key Issues in Health Services Policy and Management

7123.89 руб.
The Fourth Edition of Changing the U.S. Health Care System addresses the key topics in health care policy and management, presenting evidence-based views of current issues. Each chapter is written by an expert in the field who integrates evidence to explain the current condition and presents support for needed change. The book examines all the levers in the setting and implementation of health policy, and includes extensive coverage of impact of the Affordable Care Act, particularly on Medicare, Medicaid, and large and small group insurance markets. Also new to this edition is expanded coverage of nursing, disease management, mental health, women's health, children's health, and care for the homeless.
Panos Kouvelis Handbook of Integrated Risk Management in Global Supply Chains Panos Kouvelis Handbook of Integrated Risk Management in Global Supply Chains Новинка

Panos Kouvelis Handbook of Integrated Risk Management in Global Supply Chains

12972.83 руб.
A comprehensive, one-stop reference for cutting-edge research in integrated risk management, modern applications, and best practices In the field of business, the ever-growing dependency on global supply chains has created new challenges that traditional risk management must be equipped to handle. Handbook of Integrated Risk Management in Global Supply Chains uses a multi-disciplinary approach to present an effective way to manage complex, diverse, and interconnected global supply chain risks. Contributions from leading academics and researchers provide an action-based framework that captures real issues, implementation challenges, and concepts emerging from industry studies.The handbook is divided into five parts: Foundations and Overview introduces risk management and discusses the impact of supply chain disruptions on corporate performance Integrated Risk Management: Operations and Finance Interface explores the joint use of operational and financial hedging of commodity price uncertainties Supply Chain Finance discusses financing alternatives and the role of financial services in procurement contracts; inventory management and capital structure; and bank financing of inventories Operational Risk Management Strategies outlines supply risks and challenges in decentralized supply chains, such as competition and misalignment of incentives between buyers and suppliers Industrial Applications presents examples and case studies that showcase the discussed methodologies Each topic's presentation includes an introduction, key theories, formulas, and applications. Discussions conclude with a summary of the main concepts, a real-world example, and professional insights into common challenges and best practices. Handbook of Integrated Risk Management in Global Supply Chains is an essential reference for academics and practitioners in the areas of supply chain management, global logistics, management science, and industrial engineering who gather, analyze, and draw results from data. The handbook is also a suitable supplement for operations research, risk management, and financial engineering courses at the upper-undergraduate and graduate levels.
G. O'Connor C. Grabbing Lightning. Building a Capability for Breakthrough Innovation G. O'Connor C. Grabbing Lightning. Building a Capability for Breakthrough Innovation Новинка

G. O'Connor C. Grabbing Lightning. Building a Capability for Breakthrough Innovation

2329.84 руб.
Established companies are clamoring for breakthrough innovation, but are often hamstrung by the highly reliable, repeatable processes of their management systems. Based on years of research, Grabbing Lightning shows how twelve companies have tried to develop a capability for sustainable breakthrough innovation and outlines best practices for your organization. The authors show how the management system for innovation is different from the traditional one in that it allows?and even encourages?mistakes and failures in order to promote learning. Grabbing Lightning outlines the three building blocks of breakthrough innovation (BI) and shows what it takes to become an organization that values the BI management system.
Kevin Callahan R. Essentials of Strategic Project Management Kevin Callahan R. Essentials of Strategic Project Management Новинка

Kevin Callahan R. Essentials of Strategic Project Management

4667.46 руб.
Get a high-level overview of project management with this strategically focused book. You'll find practical guidance, useful advice, and valuable tools and techniques for navigating project management. The authors demystiy project management by defining many terms that project managers use that may not be familiar to you as an executive. They also equip you with the critical knowledge and background to implement sound project management methods, as well as gain a better understanding of project management and increase the success of existing projects. Order your copy today.
Thomas Gormley System Health Management. with Aerospace Applications Thomas Gormley System Health Management. with Aerospace Applications Новинка

Thomas Gormley System Health Management. with Aerospace Applications

17172.61 руб.
System Health Management: with Aerospace Applications provides the first complete reference text for System Health Management (SHM), the set of technologies and processes used to improve system dependability. Edited by a team of engineers and consultants with SHM design, development, and research experience from NASA, industry, and academia, each heading up sections in their own areas of expertise and co-coordinating contributions from leading experts, the book collates together in one text the state-of-the-art in SHM research, technology, and applications. It has been written primarily as a reference text for practitioners, for those in related disciplines, and for graduate students in aerospace or systems engineering. There are many technologies involved in SHM and no single person can be an expert in all aspects of the discipline.System Health Management: with Aerospace Applications provides an introduction to the major technologies, issues, and references in these disparate but related SHM areas. Since SHM has evolved most rapidly in aerospace, the various applications described in this book are taken primarily from the aerospace industry. However, the theories, techniques, and technologies discussed are applicable to many engineering disciplines and application areas. Readers will find sections on the basic theories and concepts of SHM, how it is applied in the system life cycle (architecture, design, verification and validation, etc.), the most important methods used (reliability, quality assurance, diagnostics, prognostics, etc.), and how SHM is applied in operations (commercial aircraft, launch operations, logistics, etc.), to subsystems (electrical power, structures, flight controls, etc.) and to system applications (robotic spacecraft, tactical missiles, rotorcraft, etc.).
Ngai Chan Hang Handbook of Financial Risk Management. Simulations and Case Studies Ngai Chan Hang Handbook of Financial Risk Management. Simulations and Case Studies Новинка

Ngai Chan Hang Handbook of Financial Risk Management. Simulations and Case Studies

11994.57 руб.
An authoritative handbook on risk management techniques and simulations as applied to financial engineering topics, theories, and statistical methodologies The Handbook of Financial Risk Management: Simulations and Case Studies illustrates the prac­tical implementation of simulation techniques in the banking and financial industries through the use of real-world applications. Striking a balance between theory and practice, the Handbook of Financial Risk Management: Simulations and Case Studies demonstrates how simulation algorithms can be used to solve practical problems and showcases how accuracy and efficiency in implementing various simulation methods are indispensable tools in risk management. The book provides the reader with an intuitive understanding of financial risk management and deepens insight into those financial products that cannot be priced traditionally. The Handbook of Financial Risk Management also features: Examples in each chapter derived from consulting projects, current research, and course instruction Topics such as volatility, fixed-income derivatives, LIBOR Market Models, and risk measures Over twenty-four recognized simulation models Commentary, data sets, and computer subroutines available on a chapter-by-chapter basis As a complete reference for practitioners, the book is useful in the fields of finance, business, applied statistics, econometrics, and engineering. The Handbook of Financial Risk Management is also an excellent text or supplement for graduate and MBA-level students in courses on financial risk management and simulation.
Jean-Pierre Briffaut E-Enabled Operations Management Jean-Pierre Briffaut E-Enabled Operations Management Новинка

Jean-Pierre Briffaut E-Enabled Operations Management

11884.29 руб.
Although the theory of operations management has been presented in many textbooks published in the last two decades, the subject of e-enabled operations management is rather short of easily accessible literature. The approach to operations management described in this book is unusual with respect to what is found in standard textbooks. Information and Communication Technologies (ICT) impact the ways firms are organised and managed, and as a consequence change the practical means used to conduct business operations. The features of this book are threefold. System approach to business modelling: Business activities, controlling functions and associated information systems are described within a coherent analytical system framework allowing a clear understanding of the various current control and costing concepts. Operations costing is not usually included in textbooks as part of operations management, but it should be. Cost targeting has become an integral part of good practice of business management. Validity of models: Apparently simple models are analyzed in depth. Students must be fully aware of the assumptions made when models are formulated and of their conditions of validity. Applying a model implies automatically that assumptions of a sort are taken for granted. Logistics, procurement and quality management: These three business functions are critical key success factors for managing e-enabled supply chains from suppliers to customers. That is why their main tools are introduced in this document.
Pamela McGhee Painless Project Management. A Step-by-Step Guide for Planning, Executing, and Managing Projects Pamela McGhee Painless Project Management. A Step-by-Step Guide for Planning, Executing, and Managing Projects Новинка

Pamela McGhee Painless Project Management. A Step-by-Step Guide for Planning, Executing, and Managing Projects

2329.84 руб.
A detailed guide to successful, efficient project management, written by two pros with a combined 55 years «in the trenches!» Project management is a vital and growing component of many organizations and can literally make or break a company. In this step-by-step guide, two project management consultants present a comprehensive guide to effective project management, complete with real stories and case studies from actual project managers. This straightforward guide cuts through the technical jargon to present an easy-to-follow, easy-to-learn approach to executing any project from beginning to end. Project managers, as well as those who want to learn more about project management, will find this guide to be an indispensable resource for all their projects.
Dibyendu Sarkar An Integrated Approach to Environmental Management Dibyendu Sarkar An Integrated Approach to Environmental Management Новинка

Dibyendu Sarkar An Integrated Approach to Environmental Management

13122.95 руб.
Covers the most recent topics in the field of environmental management and provides a broad focus on the theoretical and methodological underpinnings of environmental management Provides an up-to-date survey of the field from the perspective of different disciplines Covers the topic of environmental management from multiple perspectives, namely, natural sciences, engineering, business, social sciences, and methods and tools perspectives Combines both academic rigor and practical approach through literature reviews and theories and examples and case studies from diverse geographic areas and policy domains Explores local and global issues of environmental management and analyzes the role of various contributors in the environmental management process Chapter contents are appropriately demonstrated with numerous pictures, charts, graphs, and tables, and accompanied by a detailed reference list for further readings
Wayne Brantley Project Management ROI. A Step-by-Step Guide for Measuring the Impact and ROI for Projects Wayne Brantley Project Management ROI. A Step-by-Step Guide for Measuring the Impact and ROI for Projects Новинка

Wayne Brantley Project Management ROI. A Step-by-Step Guide for Measuring the Impact and ROI for Projects

5624.83 руб.
Business & Economics/Project Management An exclusive portal to the methods and tools the ROI Institute uses to determine return on investment in project management To survive this modern age of financially skeptical «show me the ROI» investors, it is a crucial step for companies to develop an effective project management strategy in order to stay ahead of the curve and achieve success. Project Management ROI takes the guesswork out of determining how to monetarily value projects by teaching the time-tested Return on Investment (ROI) methodology. It presents these results-based concepts in a methodical, reproducible manner that project managers, executives, and analysts can use as a validated reference for future projects. This book focuses on an array of measures to forecast project value and collect data during and after implementation, including reaction, learning, application and implementation, impact, return on investment, and intangibles. Project Management ROI: Is the first book from the renowned ROI Institute to focus on project management ROI Provides both the tools and methodology for measuring the ROI of project management investments Will help project managers discover the value of specific project management solutions to justify project expenditures
Constantin Zopounidis Quantitative Financial Risk Management. Theory and Practice Constantin Zopounidis Quantitative Financial Risk Management. Theory and Practice Новинка

Constantin Zopounidis Quantitative Financial Risk Management. Theory and Practice

8103.24 руб.
A Comprehensive Guide to Quantitative Financial Risk Management Written by an international team of experts in the field, Quantitative Financial Risk Management: Theory and Practice provides an invaluable guide to the most recent and innovative research on the topics of financial risk management, portfolio management, credit risk modeling, and worldwide financial markets. This comprehensive text reviews the tools and concepts of financial management that draw on the practices of economics, accounting, statistics, econometrics, mathematics, stochastic processes, and computer science and technology. Using the information found in Quantitative Financial Risk Management can help professionals to better manage, monitor, and measure risk, especially in today's uncertain world of globalization, market volatility, and geo-political crisis. Quantitative Financial Risk Management delivers the information, tools, techniques, and most current research in the critical field of risk management. This text offers an essential guide for quantitative analysts, financial professionals, and academic scholars.
Edna Pasher The Complete Guide to Knowledge Management. A Strategic Plan to Leverage Your Company's Intellectual Capital Edna Pasher The Complete Guide to Knowledge Management. A Strategic Plan to Leverage Your Company's Intellectual Capital Новинка

Edna Pasher The Complete Guide to Knowledge Management. A Strategic Plan to Leverage Your Company's Intellectual Capital

3176.47 руб.
A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure mesurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes interviews with prominent managers who have successfully implemented knowledge management structures within their organizations Offers chapters composed of short theoretical explanations and practical methods that you can utilize, based primarily on hands-on author experience Taking an intellectual journey into knowledge management, beginning with an understanding of the concept of intellectual capital and how to establish an appropriate culture, this book looks at the human aspects of managing knowledge workers, promoting interactions for knowledge creation and sharing.
Nicolas Larrieu Risk Propagation Assessment for Network Security. Application to Airport Communication Network Design Nicolas Larrieu Risk Propagation Assessment for Network Security. Application to Airport Communication Network Design Новинка

Nicolas Larrieu Risk Propagation Assessment for Network Security. Application to Airport Communication Network Design

5924.36 руб.
The focus of this book is risk assessment methodologies for network architecture design. The main goal is to present and illustrate an innovative risk propagation-based quantitative assessment tool. This original approach aims to help network designers and security administrators to design and build more robust and secure network topologies. As an implementation case study, the authors consider an aeronautical network based on AeroMACS (Aeronautical Mobile Airport Communications System) technology. AeroMACS has been identified as the wireless access network for airport surface communications that will soon be deployed in European and American airports mainly for communications between aircraft and airlines. It is based on the IEEE 802.16-2009 standard, also known as WiMAX. The book begins with an introduction to the information system security risk management process, before moving on to present the different risk management methodologies that can be currently used (quantitative and qualitative). In the third part of the book, the authors’ original quantitative network risk assessment model based on risk propagation is introduced. Finally, a network case study of the future airport AeroMACS system is presented. This example illustrates how the authors’ quantitative risk assessment proposal can provide help to network security designers for the decision-making process and how the security of the entire network may thus be improved. Contents Part 1. Network Security Risk Assessment 1. Introduction to Information System Security Risk Management Process. 2. System Security Risk Management Background. 3. A Quantitative Network Risk Management Methodology Based on Risk Propagation. Part 2. Application to Airport Communication Network Design 4. The AeroMACS Communication System in the SESAR Project. 5. Aeronautical Network Case Study. About the Authors Mohamed Slim Ben Mahmoud is a research engineer for the research group ResCo at the TELECOM laboratory of ENAC, the French national institution for civil aviation. Nicolas Larrieu is a teacher and researcher at the research group ResCo at the TELECOM laboratory of ENAC. Alain Pirovano is a teacher and researcher and head of the research group ResCo at the TELECOM laboratory of ENAC.
V. Kumar Statistical Methods in Customer Relationship Management V. Kumar Statistical Methods in Customer Relationship Management Новинка

V. Kumar Statistical Methods in Customer Relationship Management

7720.81 руб.
Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on developing an understanding of Customer Relationship Management (CRM) models as the guiding concept for profitable customer management. To understand and explore the functioning of CRM models, this book traces the management strategies throughout a customer’s tenure with a firm. Furthermore, the book explores in detail CRM models for customer acquisition, customer retention, customer acquisition and retention, customer churn, and customer win back. Statistical Methods in Customer Relationship Management: Provides an overview of a CRM system, introducing key concepts and metrics needed to understand and implement these models. Focuses on five CRM models: customer acquisition, customer retention, customer churn, and customer win back with supporting case studies. Explores each model in detail, from investigating the need for CRM models to looking at the future of the models. Presents models and concepts that span across the introductory, advanced, and specialist levels. Academics and practitioners involved in the area of CRM as well as instructors of applied statistics and quantitative marketing courses will benefit from this book.
Ebrahim Vaahedi Practical Power System Operation Ebrahim Vaahedi Practical Power System Operation Новинка

Ebrahim Vaahedi Practical Power System Operation

8008.59 руб.
Power system operation from an operator’s perspective Power systems are operated with the primary objectives of safety, reliability, and efficiency. Practical Power System Operation is the first book to provide a comprehensive picture of power system operation for both professional engineers and students alike. The book systematically describes the operator’s functions, the processes required to operate the system, and the enabling technology solutions deployed to facilitate the processes. In his book, Dr. Ebrahim Vaahedi, an expert practitioner in the field, presents a holistic review of: The current state and workings of power system operation Problems encountered by operators and solutions to remedy the problems Individual operator functions, processes, and the enabling technology solutions Deployment of real-time assessment, control, and optimization solutions in power system operation Energy Management Systems and their architecture Distribution Management Systems and their architecture Power system operation in the changing energy industry landscape and the evolving technology solutions Because power system operation is such a critical function around the world, the consequences of improper operation range from financial repercussions to societal welfare impacts that put people’s safety at risk. Practical Power System Operation includes a step-by-step illustrated guide to the operator functions, processes, and decision support tools that enable the processes. As a bonus, it includes a detailed review of the emerging technology and operation solutions that have evolved over the last few years. Written to the standards of higher education and university curriculums, Practical Power System Operation has been classroom tested for excellence and is a must-read for anyone looking to learn the critical skills they need for a successful career in power system operations.
Timothy Rooney IP Address Management Principles and Practice Timothy Rooney IP Address Management Principles and Practice Новинка

Timothy Rooney IP Address Management Principles and Practice

10346.21 руб.
This book will be the first covering the subject of IP address management (IPAM). The practice of IPAM includes the application of network management disciplines to IP address space and associated network services, namely DHCP (Dynamic Host Configuration Protocol) and DNS (Domain Name System). The consequence of inaccurately configuring DHCP is that end users may not be able to obtain IP addresses to access the network. Without proper DNS configuration, usability of the network will greatly suffer as the name-to-address lookup process may fail. Imagine having to navigate to a website or send an email or an instant message by IP address instead of by name! It's equally important that these DHCP and DNS configurations be based on a common IP address plan, which maps out the IP address hierarchy, subnets, address pools, and domains. IPAM applies management disciplines to these core services, including configuration, change control, auditing, reporting and so on, and they are necessary given the absolute requirement for properly managing IP space and DHCP and DNS servers. The linkages among an IP address plan, DHCP server configuration and DNS server configuration are inseparable; a change of an IP address will affect DNS information and perhaps DHCP as well. These functions provide the foundation for today's converged services IP networks, so they need to be managed using a rigorous approach. Today, there is no single book that covers the management of these linkages and services they provide; IP Address Management Principles and Practice will fill that gap. While several books are available for leading vendors' DHCP and DNS services implementations, few exist for IP address planning, and none exist that unifies these three topics. To obtain a free copy of the IPAM Configuration Guide please send an email to: [email protected]
Jessica Solyom A. Postsecondary Education for American Indian and Alaska Natives: Higher Education for Nation Building and Self-Determination. ASHE Higher Education Report 37:5 Jessica Solyom A. Postsecondary Education for American Indian and Alaska Natives: Higher Education for Nation Building and Self-Determination. ASHE Higher Education Report 37:5 Новинка

Jessica Solyom A. Postsecondary Education for American Indian and Alaska Natives: Higher Education for Nation Building and Self-Determination. ASHE Higher Education Report 37:5

2174.23 руб.
American Indian/Alaska Native (AI/AN) students continue to be significantly underrepresented in institutions of higher education and continue to face barriers that impeded their academic success. This volume explores the factors that influence college going in Indigenous communities and,upon enrollment in institutions of higher education, the factors that influence college completion. Chapters cover: The legacy of Western education in Indigemous communities The experiences of Indigenous students in the K-12 system Transition from student to faculty of AI/AN graduates Recommendations that can improve the success of Indigenous students and faculty This is the fifth issue the 37th volume of the Jossey-Bass series ASHE Higher Education Report. Each monograph in the series is the definitive analysis of a tough higher education problem, based on thorough research of pertinent literature and institutional experiences. Topics are identified by a national survey. Noted practitioners and scholars are then commissioned to write the reports, with experts providing critical reviews of each manuscript before publication.
Gary Cokins Activity-Based Cost Management. An Executive's Guide Gary Cokins Activity-Based Cost Management. An Executive's Guide Новинка

Gary Cokins Activity-Based Cost Management. An Executive's Guide

3500.6 руб.
Proven strategy for reducing production and operating costs while increasing profits As the growth of the Internet shifts power to consumers, the pressure on companies to keep prices low will continue to mount. Increasingly corporations are relying on «margin management» and supply chain management as a means of keeping prices low while raising profits. Activity-based costing and management (ABC/M) data is key to succeeding in both these critical management strategies. This book explains how executives can effectively use the information furnished by cutting-edge ABC/M systems. The author, an acknowledged expert in the field, clearly defines the ABC/M system and explains how to use the information it provides for best results. He provides a rational framework for understanding the fifteen key defining characteristics of ABC/M and arms readers with an ABC/M Readiness Assessment test along with extremely user-friendly exhibits.
Bryan Maizlish IT (Information Technology) Portfolio Management Step-by-Step. Unlocking the Business Value of Technology Bryan Maizlish IT (Information Technology) Portfolio Management Step-by-Step. Unlocking the Business Value of Technology Новинка

Bryan Maizlish IT (Information Technology) Portfolio Management Step-by-Step. Unlocking the Business Value of Technology

4278.51 руб.
Praise for IT Portfolio Management Step-by-Step «Bryan Maizlish and Robert Handler bring their deep experience in IT 'value realization' to one of the most absent of all IT management practices–portfolio management. They capture the essence of universally proven investment practices and apply them to the most difficult of challenges–returning high strategic and dollar payoffs from an enterprise's IT department. The reader will find many new and rewarding insights to making their IT investments finally return market leading results.» –John C. Reece, Chairman and CEO, John C. Reece & Associates, LLC Former deputy commissioner for modernization and CIO of the IRS «IT Portfolio Management describes in great detail the critical aspects, know-how, practical examples, key insights, and best practices to improve operational efficiency, corporate agility, and business competitiveness. It eloquently illustrates the methods of building and integrating a portfolio of IT investments to ensure the realization of maximum value and benefit, and to fully leverage the value of all IT assets. Whether you are getting started or building on your initial success in IT portfolio management, this book will provide you information on how to build and implement an effective IT portfolio management strategy.» –David Mitchell, President and CEO, webMethods, Inc. «I found IT Portfolio Management very easy to read, and it highlights many of the seminal aspects and best practices from financial portfolio management. It is an important book for executive, business, and IT managers.» –Michael J. Montgomery, President, Montgomery & Co. «IT Portfolio Management details a comprehensive framework and process showing how to align business and IT for superior value. Maizlish and Handler have the depth of experience, knowledge, and insight needed to tackle the challenges and opportunities companies face in optimizing their IT investment portfolios. This is an exceptionally important book for executive leadership and IT business managers, especially those wanting to build a process-managed enterprise.» –Peter Fingar, Executive Partner Greystone Group, coauthor of The Real-Time Enterprise and Business Process Management (BPM): The Third Wave «A must-read for the non-IT manager who needs to understand the complexity and challenges of managing an IT portfolio. The portfolio management techniques, analysis tools, and planning can be applied to any project or function.» –Richard «Max» Maksimoski, Senior Director R&D, The Scotts Company «This book provides an excellent framework and real-world based approach for implementing IT portfolio management. It is a must-read for every CIO staff considering how to strategically and operationally impact their company's bottom line.» –Donavan R. Hardenbrook, New Product Development Professional, Intel Corporation

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Praise for IT Portfolio Management Step-by-Step «Bryan Maizlish and Robert Handler bring their deep experience in IT 'value realization' to one of the most absent of all IT management practices–portfolio management. They capture the essence of universally proven investment practices and apply them to the most difficult of challenges–returning high strategic and dollar payoffs from an enterprise's IT department. The reader will find many new and rewarding insights to making their IT investments finally return market leading results.» –John C. Reece, Chairman and CEO, John C. Reece & Associates, LLC Former deputy commissioner for modernization and CIO of the IRS «IT Portfolio Management describes in great detail the critical aspects, know-how, practical examples, key insights, and best practices to improve operational efficiency, corporate agility, and business competitiveness. It eloquently illustrates the methods of building and integrating a portfolio of IT investments to ensure the realization of maximum value and benefit, and to fully leverage the value of all IT assets. Whether you are getting started or building on your initial success in IT portfolio management, this book will provide you information on how to build and implement an effective IT portfolio management strategy.» –David Mitchell, President and CEO, webMethods, Inc. «I found IT Portfolio Management very easy to read, and it highlights many of the seminal aspects and best practices from financial portfolio management. It is an important book for executive, business, and IT managers.» –Michael J. Montgomery, President, Montgomery & Co. «IT Portfolio Management details a comprehensive framework and process showing how to align business and IT for superior value. Maizlish and Handler have the depth of experience, knowledge, and insight needed to tackle the challenges and opportunities companies face in optimizing their IT investment portfolios. This is an exceptionally important book for executive leadership and IT business managers, especially those wanting to build a process-managed enterprise.» –Peter Fingar, Executive Partner Greystone Group, coauthor of The Real-Time Enterprise and Business Process Management (BPM): The Third Wave «A must-read for the non-IT manager who needs to understand the complexity and challenges of managing an IT portfolio. The portfolio management techniques, analysis tools, and planning can be applied to any project or function.» –Richard «Max» Maksimoski, Senior Director R&D, The Scotts Company «This book provides an excellent framework and real-world based approach for implementing IT portfolio management. It is a must-read for every CIO staff considering how to strategically and operationally impact their company's bottom line.» –Donavan R. Hardenbrook, New Product Development Professional, Intel Corporation
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